Shipping Policy

Last updated: October 28, 2026

This Shipping Policy explains how orders from Atlanta Digital Mall are processed, shipped, and delivered.

Where we ship

We ship to the United States and to other countries where checkout allows delivery. Shipping options and costs shown at checkout depend on your delivery address and the items in your order.

Processing time

Orders are usually processed within 1 to 2 business days, excluding weekends and public holidays. You will receive confirmation once your order has shipped, including tracking information where available.

Delivery times

Delivery times vary by destination and by item. Some items ship from the United States and some ship from overseas, so overseas items can take longer to arrive. As a general guide, orders within the United States usually arrive within 3 to 7 business days after dispatch, and international orders usually arrive within 7 to 21 business days after dispatch. These are estimates only, and the delivery estimate shown at checkout for your address is the best guide for your order.

Shipping costs

Shipping costs are calculated at checkout based on your address and order. We do not add hidden shipping charges after checkout. If a shipping cost shown at checkout was clearly incorrect, we will contact you before dispatching your order.

Tracking and delivery address

Please make sure your delivery address is complete and correct before placing your order. We are not responsible for delays or failed deliveries caused by an incorrect address, but contact us as soon as possible if you notice an error and we will try to help. If tracking shows your order as delivered but you cannot find it, please check with household members or neighbors, then contact us.

International orders, customs, and duties

International orders may be subject to customs duties, taxes, or import fees set by your country. Those charges are the responsibility of the customer and are not included in our prices or shipping costs. Delivery can also be delayed by customs processing, which is outside our control.

Delays and lost packages

Weather, carrier delays, and customs checks can sometimes delay delivery. If your order has not arrived within the estimated time shown at checkout, please contact us at pettwaypettway5@gmail.com with your order number and we will check the tracking and help you.

Contact

Questions about shipping can be sent to pettwaypettway5@gmail.com.